Prescient LabsIris
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For internal teamsFor consultants
Process discovery for work that lives in people, screens and fragmented tools

Standardise client discovery without standardising away judgement.

Apply a consistent discovery method while your consultants retain control of scope, interpretation and recommendations.

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InterviewsScreen observationsProcess synthesis
Active Iris conversation for a synthetic Supplier onboarding interview, with the Iris orb listening and participant controls visible.
Active stakeholder interview
Beyond system data

One process. Many partial accounts.

Separate client conversations create fragmented notes. Iris consolidates the accounts, exposes where the process varies and shows which stakeholder may hold the missing context.

01
Manual work outside core systems
02
Exceptions and workarounds
03
Different versions of the same process
04
Missing ownership and context
Evidence collection

Listen to the work. Observe the work.

Interviews capture how people understand the process. Screen observations capture the digital steps they actually take. Iris links both so gaps, variants and contradictions remain visible.

Stakeholder interviews

Not a fixed questionnaire.

Iris follows the thread: steps, handoffs, exceptions, decisions and contradictions. Each completed conversation informs what Iris asks next.

Iris interview preparation screen for a synthetic Supplier onboarding process, showing the conversation topics and Begin conversation action.
Interview preparation
Screen observations

See the sequence of digital work.

Participants choose the task and the screen they share, and can pause or stop at any time. Iris captures the sequence of work and sends candidate findings to the administrator for review.

Iris screen-observation introduction using synthetic data, explaining participant-controlled screen sharing, pause and stop controls and that screen audio is not captured.
Participant-controlled observation
Administrator outputs

What the admin workspace actually shows.

A current-state process view with the sources, gaps and assumptions still attached.

Define one process Invite participants Review the synthesis

  • Process synthesis
  • Suggested next stakeholder
  • Observation findings
  • Evidence-backed recommendations
Iris administrator overview for a synthetic Supplier onboarding workspace, showing interview progress, open gaps, findings, process synthesis and recent evidence.
Supplier onboarding: admin workspace

Use the reviewed workspace to consolidate client accounts, surface missing participants and prepare a client-ready current-state view.

Admin output

Process synthesis

Linked steps, variants, open gaps, confidence and source evidence.

Iris process synthesis for a synthetic Supplier onboarding process, showing four linked steps, evidence sources, a process variant and confidence labels.
Process synthesis with open gaps
Begin with evidence

Test Iris on one client process.

Compare the resulting evidence and synthesis with your current discovery workflow.

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